Terms of Service and Privacy Policy
Terms of Service General Terms:-
For the purpose of these Terms of Use, along with any amendments to the same, and wherever the context so requires
“You” or “User” shall mean any natural or legal person who has agreed to become a user of the Application by
installing the Application. The term “We”, “Us”, “Our” shall mean Helodent . “Agreement” shall mean and refer to
this Terms of Service, including any amendments that may be incorporated into it and the Terms of Service, and other
Policies available on our Website, “www.helodent.com”. “Third Party” shall mean and refer to any individual(s),
company or entity apart from the User and Helodent.
The headings of each section in this Agreement are only for the purpose of organising the various provisions under
this Agreement in an orderly manner. These headings shall not be used by either party to interpret the provisions
contained with them in any manner. Further, the headings have no legal or contractual value. The terms used herein
shall have the same meaning ascribed to them in the Terms of Service, Privacy Policy, and other policies available on
the Website www.helodent.com
By using the App, You accept and agree to be bound by this Agreement, the Privacy Policy, as well as rules,
guidelines, policies, terms, and conditions applicable to any service that is provided by this Application, including the
Terms and Polices on the Website that shall be deemed to be incorporated into this Terms of Use and shall be
considered as part and parcel of this Terms of Use. Your use of Our Application is evidence that You have read and
agreed to be contractually bound by these Terms of Service and our Privacy Policy. Please read the terms carefully.
The use of this Application by You is governed by this policy and any policy so mentioned by terms of reference.
If you do not agree with any of these terms, please discontinue using the Application.
We hold the sole right to modify the Terms of Service without prior permission from You or providing notice to You.
The relationship creates on You a duty to periodically check the Terms of Service and stay updates on its requirements.
If You continue to use the Application or avail of its services following such change, it is deemed as consent by You to
the so amended policies. Your continued use of the Application is conditioned upon your compliance with the Terms
of Service, including but not limited to compliance with the Terms of Service even after alterations, if any.
Restrictions on Use:-
To fully avail the services of the Application and use it, you must download the app from the ‘Google Playstore’, and
verify your phone number. Without limitation to the foregoing, in the event you are barred from undertaking legally
binding obligations under the Indian Contract Act, 1872, or are for any reason, unable to provide ‘Consent’ as per the
Information Technology (Reasonable security practices and procedures and sensitive personal data or information)
Rules, 2011, you are not eligible to register for, use or avail the services available on the Application.
Without limiting any other provisions of these Terms, you may not use this Application for any purpose that is
unlawful or prohibited by these Terms and/or any applicable additional terms. Your access of this Application may be
terminated immediately, in our sole discretion, with or without notice, if you fail to comply with any provision of
these Terms and/or additional terms, or for any other reason, or no reason.
Intermediary Application:-
The Website is a platform that Patients and Practitioners utilize to meet and interact with one another for their
transactions. We act as aggregators who display to the End User / Patients Practitioners best suited to your needs,
based on the Content provided to us / updated on the Website / updated on the Mobile Application, or applications
built on it, by Practitioners and End Users, including without limitation Content relating to area of Practitioner area of
specialization, expertise, experience, availability, and geographic location.
However, should a User choose to proceed with a Practitioner displayed / identified / listed by us, for any purpose
whatsoever, including without limitation, posting a question, seeking dental/medical advisory service, exchanging
Patient information, charts, DICOM Images, seeking appointments, we are not a party to such interaction and take no
liability arising from such communication.
Communications:-
By using this Application, it is deemed that You have consented to receiving telephonic calls, SMSs and/or emails
from us and other Users. Such communications shall be sent to You on the telephone number and/or email id provided
by You for the use of this Application which are subject to our Privacy Policy.
In the event you use the Appication to Ask questions with any Practitioner, We may send response regarding your
queries, cancellation of unsolicited queries, payment confirmation, refund status, schedule change or any such other
information relevant for the transaction, via SMS, Chat, or by voice call on the contact number provided by You at the
time of Posting queries. This includes contacting you through information received from other parties. This consent to
be contacted is for purposes that include and are not limited to clarification calls and marketing and promotional calls.
Practitioner Display:-
Helodent Application collects, directly or indirectly, and displays on the Application, relevant information regarding
the profile and practice of the Dental Practitioners listed on the Application, such as their specialization, qualification,
area of practice, experience, fees, location, visiting hours, and similar details. Although we take reasonable efforts to
ensure that such information is accurate and updated at frequent intervals, we cannot be held liable for any
inaccuracies or incompleteness represented on the Application pertaining to Practitioner Content.
It is hereby expressly clarified that, the Information that you obtain or receive from Helodent is for informational and
User’s personal purposes only. We make no guarantees, representations or warranties, whether expressed or implied,
with respect to professional qualifications, quality of work, expertise or other information pertaining to the
Practitioners provided on the Website.
The decision on final treatment is to be decided by the Dentist who observes the patient live on dental chair with
equipment designed for it. The 2 dimensional viewing with pictures have limitation in decision making.
Any mishappenings or untoward or unexpected outcome of intended treatment in the referred clinic/hospital is to be
managed and rectified by the same Dentist who treated the patient. Helodent is not responsible for the same.
In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such
information. Helodent is not meant to be a substitute for Emergency Dental Care.
Disclaimers:-
Helodent does not support any Practitioners displayed / made available through the Application.
Helodent assumes no liability for the repercussions of using the application for the purpose of transmitting User’s
Dental or personal data to any other User, including without limitation, loss of data, failure to boot, or other errors in
the working of the device on to which the application has been downloaded.
Helodent is an application used by Dental Practitioners to promote their Services. By using the application, the User
understands and accepts that Helodent does not endorse any Dental services.
Any disputes arising out of the use of Helodent Application shall be governed by the law, rules and regulations of
India, as applicable in the State of Tamilnadu. The exclusive jurisdiction and venue for actions and disputes shall be
the courts located Chennai.
User’s Obligations:-
The User undertakes to fulfil the following obligations. Failure to satisfy any of these obligations gives Us the right to
permanently suspend Your account and/or claim damages for any losses that accrue to Us or additional costs that may
be imposed on us.
You hereby certify that you are at least 18 years of age.
You agree to comply with all local laws and regulations governing the downloading, installation and/or use of the
Application, including, without limitation, any usage rules set forth in this Agreement.
You undertake not to:
Cut, copy, distribute, modify, recreate, reverse engineer, distribute, post, publish or create derivative works from,
transfer, or sell any information or software obtained from the Application. For the removal of doubt, it is clarified that
unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and
unwarranted modification of data and information within the content of the Application is not permitted. Should You
want to engage in one or more such actions, prior permission from us must be obtained.
Accessing the Application and the materials or Services by any means other than through the interface that is provided
by the Application is illegal. The use of deep-link, robot, spider or other automatic device, program, algorithm or
methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the
Application or Content, or in any way reproduce or circumvent the navigational structure or presentation of the
Application, materials or any Content, to obtain or attempt to obtain any materials, documents or information through
any means not specifically made available through the Application is prohibited. You acknowledge and agree that by
accessing or using the Application or Services, You may be exposed to content from other Users or Third Parties that
You may consider offensive, indecent or otherwise objectionable. We disclaim all liabilities arising in relation to such
offensive content on the Application. Further, You may report such offensive content.
Application Updates :-
From time to time, the Application may automatically check the version of the Application installed on the Device
and, if applicable, provide updates for the Application (hereinafter referred to as “Updates”). Updates may contain,
without limitation, bug fixes, patches, enhanced functionality, plug-in's and new versions of the Application. By
